Culture

Culture & Philosophy

Our Mission

Since launching uShip in 2004, our mission has been to be the world’s leading online solution for shipping anything, anytime, anywhere. We are passionate about empowering buyers and providers of transportation services to efficiently conduct business on an unbiased, transparent and competitive platform.

Our Culture

At uShip, our culture is inseparable from our work. We’re all entrepreneurs at heart that collaborate on great ideas that bring new and unconventional solutions to the transport industry. We work hard and face new challenges every day— but we believe in keeping uShip a fun, casual and creative environment. “Work hard, play hard” may be a cliché everywhere else, but at uShip, it’s a tradition and a way of life.


What We Believe

Never stand still. Always experiment and innovate.

Behind the scenes at uShip, we’re continually testing and retesting products, processes and assumptions. This innovation and experimentation is what continues to refine and improve the efficiency of shipping and transport across uShip’s marketplace. But this experimentation and innovation means nothing without shipping customers’ willingness to fulfill their transport needs in new ways and transporters openness to try non-traditional methods of operating their shipping businesses. Together, uShip, customers and transporters are collectively successful.

A transparent, collaborative, trustworthy environment produces the best results for customers, colleagues and partners.

At uShip, we have lively discussions about key decisions we’re making as a business. We find these healthy and beneficial, and they establish a system of internal checks and balances. Despite differences of opinion, these discussions don’t get personal – they remain focused on the business and creating the most efficient transport marketplace for our shipping customers, transporters and partners. Every day on the uShip web site, thousands of shipping customers and transporters alike are empowered through a transparent, peer-to-peer environment where each can establish a reputation, build trust, communicate pricing and more.

Think BIG. Act small.

The greatest inventions and innovations always start with an initial step, whether you’re an airline, search engine, pizza delivery company, or online transport marketplace. uShip’s vision is to be the world’s leading online solution for shipping anything, anytime, anywhere – but this won’t happen overnight. To achieve this, it requires the uShip team to take daily steps both big and small toward that ultimate goal and purpose.

A level playing field based on democracy, competition and fairness creates success.

uShip has done for transporters what eBay has done for online sellers – we’ve leveled the playing field. Now, small owner-operators and larger freight carriers have the ability to compete for the same business. This paradigm shift is based on fair, transparent pricing and open communication between customer and carrier, facilitated through uShip’s Feedback and rating system. When both parties participate in this model, the uShip marketplace is fortified and all parties benefit.

Keep uShip Weird

uShip HQ is located in downtown Austin, Texas, a city with a famous slogan and more than a few characters. At uShip, we recognize diversity in its many forms, and “weird” is always welcome. It helps that we like to have fun and try not to take ourselves too seriously. We enjoy spending time together, playing paintball, floating the river, playing ping pong, competing in scavenger hunts and more.

uShip Careers

As a fast-growing company in the tech industry, we’re always looking for exceptional professionals to join our team. By nature, uShip is a fast-paced and exciting place to work, with employees working in highly cross-functional roles. We offer exceptional career and growth opportunities in a high-energy and independent atmosphere, with competitive salary and benefits.

uShip Benefits

uShip offers the benefits you would expect from a big company, including paid vacations and holidays, medical, dental and life insurance, flexible spending, 401(k), an employee referral program, free shipments through uShip, and stock options. And perhaps best of all, lunch is prepared by our staff chef every day.

Top Austin Workplace

For the past few years, uShip has ranked among Austin’s top workplaces on lists based on third party-administered surveys of uShip employees. uShip regularly scores high marks for company direction, execution, career development, executive leadership, workplace conditions, compensation and benefits.

A big part of what makes uShip a great place to work is the steps we take to keep and attract employees.  In fact, CIO Magazine featured uShip and our CEO Matt Chasen in its article 8 Tips to Increase IT Worker Retention.

Top 10 Reasons to Work at uShip



10. Great Work Environment

We work in collaborative, creative and helpful teams that take pride in working at uShip — and it shows.

9. Pre-IPO Stock Options

All full-time employees receive generous options at a fast-growing Internet company. In fact, uShip made the 2010 Inc. 500 Fastest Growing Private Companies list.

8. Volunteering

uShip is an active member of the Entrepreneur’s Foundation of Central Texas and helps to organize community service events in the Austin area. In 2011 and 2012, we contributed so many volunteer hours that they gave us an award. As a team, we believe in giving back to the community. uShip’s official charity arms, Help on Wheels and Highway to Help, are also part of our commitment to charity.

7. Tailgating

Hang out next to our giant “Help on Wheels” RV at University of Texas home games while we barbeque and cheer for the Longhorns.

6. Mentoring Program

Every employee is paired with a senior uShipper that can offer advice and help guide their professional development.

5. First Fridays

Once a month, we take the afternoon off for a fun activity. We agree on the activity as a team – in the past we’ve played paintball, kickball, sand volleyball – and once a year, we float the river.

4. A Cool, Diverse Team

uShip currently employs several mountain climbers, a pilot,  a break dancer, a “Super Market Sweep” winner, and a two-time Muscle Beach champion, just to name a few. Being yourself is a good thing here.

3. Social Sports Teams

uShip plays in kickball, softball, and dodgeball leagues throughout the year. We have awesome jerseys and are one of the founders of the Austin Startup Olympics.

2. Dress However You Want

Wear shorts and flip-flops everyday if you’d like. Show off your nerdy tattoos. Heck, play ping-pong, foosball or Xbox at lunch.

1. Free Lunch

Not only does uShip have kitchen stocked with snacks and free drinks, we also have Chef Hannah, our in-house culinary queen who prepares lunch Monday through Thursday and breakfast on Fridays. That’s what’s up, y’all.